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Credit Card Settlement Overview

Many corporate customers pay for their travel through a corporate card program instead of being invoiced. Travel Business Connector collects those documents automatically and hands them to the card provider. Two providers are supported: Diners Club and FirstCard.

How Settlement Works​

  1. The customer is set up for a card. On the Customer Card, Credit Card Provider is set to Diners or FirstCard and a Credit Card No. is entered.

  2. An order is created. The order inherits the provider from the customer. On orders created from a booking import the provider is locked and cannot be changed.

  3. The document is posted. This is the step that matters -- a document only becomes visible to the settlement process once it is a posted sales invoice or a posted sales credit memo. There is no separate release step; the Release action is not used on travel orders.

  4. The integration platform collects the document. It looks for posted invoices and credit memos where the provider is Diners or FirstCard and the Credit Card Status is Pending, together with the lines, passengers, and flight details it needs.

  5. The transaction is sent to the card provider.

  6. The result is written back to Business Central. The posted document gets a new Credit Card Status, the date and time it was sent, a sequence number, and an error message if something went wrong.

Which Documents Are Included​

A document takes part in settlement when all of the following are true:

  • It is a posted sales invoice or a posted sales credit memo.
  • Its Credit Card Provider is Diners or FirstCard (inherited from the customer).
  • Its Credit Card Status is Pending.

Credit memos count just like invoices, so refunds -- including manual refunds you create yourself -- reach the card provider the same way a charge does.

Open sales orders are never included. If a booking should have been settled and nothing happens, the first thing to check is whether it has actually been posted.

Before the First Posting​

Documents with a card provider are posted against a separate settlement account instead of the ordinary customer receivables account. The account for each provider is configured once in AIR Setup (FirstCard Receivables Account and Diners Receivables Account). If the account for the provider is missing, posting stops with a message asking for it to be configured.

Where to Look​

I want to...Go to
See the status of one documentThe posted invoice or credit memo, Invoice Details FastTab
See all validation problems in one placeThe Travel Card Validation Errors list
Understand a status valueTransaction Status Tracking
Understand provider differencesDiners Club and FirstCard