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Booking System Overview

The Stricct Travel Connector automates the flow of travel bookings from your booking system into Business Central, where they become sales orders ready for invoicing.

How It Works

The booking process follows these steps:

  1. A travel booking is made -- an agent creates a booking in the travel booking system (flights, hotels, car rentals, or rail tickets).
  2. An AIR file is generated -- the booking system produces a structured data file containing all booking details: passengers, fares, routes, and service information.
  3. The Azure platform picks up the file -- the integration platform automatically detects new AIR files, validates them, and sends them to Business Central.
  4. The import appears in Business Central -- the booking data lands in the AIR Import List, where you can review it before processing.
  5. Processing creates a sales order -- when you process the import, Business Central creates a sales order with the correct customer, items, fares, and service fees.

Supported Product Types

The system handles four types of travel products:

  • Flights -- domestic and international air travel
  • Hotels -- accommodation bookings
  • Car Rentals -- vehicle hire reservations
  • Rail -- train travel bookings

Import Statuses

Every import record has a status that tells you where it is in the workflow:

StatusMeaning
NewThe import has arrived and is ready to be processed
ProcessedA sales order has been successfully created
ErrorSomething went wrong and the import needs your attention

The following sections walk you through each part of this process in detail.