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Working with the Import List

The AIR Import List is your main workspace for managing incoming travel bookings. It shows every AIR file that has been received by Business Central, along with its current status.

Finding the Import List

In Business Central, search for AIR Import List using the search bar (the magnifying glass icon or Alt+Q). The page opens as a list showing all imports.

Key Columns

ColumnDescription
Sequence No.A unique number assigned to each import, used for tracking and reference
PNRThe Passenger Name Record -- the booking reference from the travel system
CustomerThe customer (company or individual) associated with the booking
StatusThe current state of the import: New, Processed, or Error
Product TypeThe type of travel product: Flight, Hotel, Car Rental, or Rail

Understanding Statuses

  • New -- the import has arrived and is ready to be processed into a sales order. This is where most of your work begins.
  • Processed -- a sales order has been successfully created from this import. You can navigate to the sales order from the import card.
  • Error -- something prevented processing. Open the import card to see the error details and take corrective action.

Filtering and Sorting

Use the filter pane to narrow the list by status, customer, product type, or date range. For example, filtering by Status = New shows only imports waiting for your action. You can sort by any column by clicking the column header.

Viewing Import Details

To see the full details of a booking, select a line and open the AIR Import Card. The card shows:

  • Header information -- customer, PNR, booking dates, and status.
  • Flight details -- routes, departure and arrival times, airline, and ticket numbers.
  • Passenger information -- names and details of all travelers on the booking.
  • Fare breakdown -- base fares, taxes, markups, and total amounts.

From the import card you can also run the Process action to create a sales order, or navigate to a sales order that was already created.