Working with the Import List
The AIR Import List is your main workspace for managing incoming travel bookings. It shows every AIR file that has been received by Business Central, along with its current status. This is also the only place where you start processing -- the import card itself has no Process action.
Finding the Import List
In Business Central, search for AIR Import List using the search bar (the magnifying glass icon or Alt+Q). The page opens as a list showing all imports, with the most recently imported at the top.
Key Columns
| Column | Description |
|---|---|
| Sequence No | The unique number assigned to each import, used for tracking and reference |
| Section No | The section of the AIR file (for example 1/1, 1/2, 2/2) |
| PNR | The Passenger Name Record -- the booking reference from the travel system |
| AIR Create Date | The date the AIR file was created in the booking system |
| Import DateTime | When the file arrived in Business Central |
| Status | Draft, Processed, or Error |
| Pending Reason | Why an import with status Error is waiting: Missing Vendor, Awaiting Voucher Decision, or Missing Destination |
| File Type | Booking, Void, Refund, Exchange, or Unknown |
| Created Order No | The sales order or credit memo created from this import |
| Created By | Who created the import record |
| Processed DateTime | When the import was last processed |
| Error Count / Warning Count / Info Count | How many messages of each type were logged for this import |
The list does not show the customer or the product type. To see those, open the import card or the created order.
Understanding Statuses
- Draft -- the import has arrived and is ready to be processed. This is where most of your work begins.
- Processed -- a sales order or credit memo has been created from this import. Use View Created Order to open it.
- Error -- something prevented processing. Check the Pending Reason column, then open the import log to see the exact messages.
Actions
| Action | What it does |
|---|---|
| Process to Order | Processes a Draft or Error import and creates the sales order or credit memo. You can select several lines and process them in one go. |
| Reprocess Record | Processes an import that already has status Processed. This creates a new document -- the original one is not removed, so use it only when you really need a fresh document. |
| Delete Record | Deletes the import. Only imports with status Draft can be deleted. |
| View Details | Opens the AIR Import Card for the selected import. |
| View Created Order | Opens the sales order or credit memo created from the import. |
| Show Import Log | Opens the full log for the import, including every error, warning, and information message. |
Process to Order is available only when the import is not yet processed, and Reprocess Record only when it is. If you pick the wrong one, Business Central tells you which action to use instead.
Filtering and Sorting
Use the filter pane to narrow the list by status, pending reason, file type, or date. For example, filtering by Status = Error shows only imports that need your attention. You can sort by any column by clicking the column header.
Viewing Import Details
To see the full details of a booking, select a line and choose View Details to open the AIR Import card. The card shows:
- General information -- sequence number, PNR, dates, status, file type, pending reason, and the created document number.
- Remarks -- the reference data from the booking, such as customer account number, department, and salesperson.
- Flights, Flight Fares, Passengers, Ancillary Services -- the air part of the booking.
- Hotels, Car Rentals, Ground Transports -- the non-air segments.
- Import Log -- every message logged for this import.
- Audit Information -- line counts, message counts, and a link to view the raw file contents.
The card has one processing action, Enrich from Original, which is only available for refund files. It copies remarks, flights, and the PNR from the original booking into the refund so that the credit memo can be created correctly. It is safe to run more than once.